Online Reputation Management

Google your company. What do you see? Online Reputation Management means taking control of the online conversation so that people find favourable information about your brand when they look you up on the Web. Whether you have to counter negative reviews or take advantage of positive ones, attention to what your customers say about you online is critical in today’s world, where your digital footprint is forever. The internet is the first place that people do a quick search about you, and what they see first will make a greater impact. Given the permanent nature of a digital reputation, it’s important to have someone paying attention to your customer engagement and taking the right steps to keep conversations positive.